Shipping policy
We are committed to delivering your custom-designed products with care. Please review our shipping policy below for information on processing times, shipping options, and delivery estimates.
Processing Time
All of our products are made-to-order. Please allow 1-5 business days for order processing before shipment. During this time, your items are printed, quality-checked, and prepared for shipping.
Shipping Time
Once your order has been processed, standard shipping typically takes 3-5 business days depending on your location. Shipping times may vary slightly during holidays or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size/weight of your order. You will see the final shipping cost before completing your purchase.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package’s journey.
International Shipping
We do offer international shipping! Shipping times and costs for international orders will depend on the country you’re located in and the shipping option you choose at checkout. Please be aware that additional customs fees, taxes, or duties may apply depending on your country’s import regulations. These fees are the responsibility of the buyer.
Please note that while we do our best to ensure timely deliveries, unforeseen factors such as weather, carrier delays, or customs processing (for international orders) may affect delivery times. We are not responsible for delays once the package is in the hands of the carrier.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date at info@MinistryOfHeart.Org. We will work with you to resolve the issue.
Thank you for choosing Ministry Of Heart! We are excited to bring you unique, art-inspired products and appreciate your patience with our made-to-order process.